What is the Friendly Returns policy of Jewel Fab Art?
At Jewel Fab Art, we understand how much you value your every purchase and for us a good customer experience is utmost important. Hence, to fulfill our word, we are committed to making your shopping experience with us as delightful as possible.
Even after this if you are not fully satisfied with your purchase, don’t worry as we have an excellent Return policy.
The process is pretty simple. All you need to do is raise a return request, within a period of “15 days”, from the date of delivery (48 hours for damaged and defective) following the below steps:
You can raise a replacement request by simply calling or customer care number at +91-9414042334
You can also raise a replacement by mailing us on our support email id “info@jewelfabart.com”.
While you choose any of the above options, we will ensure that you get a resolution at the earliest.
At Jewel Fab Art, we assure you that all products are checked properly before shipping them but even then the product you receive is “Damaged, Defective”, our friendly returns policy will solve your problem.
When are returns not possible?
At Jewel Fab Art, we try our level best to give you the best customer service experience but even though there are certain scenarios where it will be difficult to support returns. The scenarios are as below:
If the return request is made after the specified time frame (15 days from the date of delivery).(48 hours for damaged and defective).
Anything missing from the package like the price tag, accessories, labels, original packing, etc.?
Product is damaged due to misuse, physical damage done by human error, etc.
Any customer had requested and placed an order for Customized product, than replacement will be done only if the product is received in a Damaged or Defective condition. There will be no replacement / refund for customer dislike.